Maximize your Company’s Potential During the COVID-19 Crisis
It can be difficult to Maximize your Company’s Potential during COVID-19 when Sales are down.
Employees are working from home, furloughed, laid off, or on leave. Many companies are feeling at a loss of how to stay in business during the current COVID-19 Economic Fallout. Although it can feel discouraging, don’t throw in the towel just yet!
What Are Your Clients Up To?
Call them. How are they doing with social distancing? Are they staying healthy? What are their needs right now? There’s nothing like a kindness call to keep a client loyal to your business. And by making that call and hearing their needs, you may just be able to come up with a way to help.
Look into your Customer Support Concepts and seek ways to enhance them. eCourse development for Customer Support Concepts like Instruction-For-Use Manuals, Product Simulation, and Troubleshooting are all great ways to enhance client engagement.
Course Development for Customer Support is a Great way to Enhance Client Engagement
Developing New Company Policies
Your world is changed. The policy and procedure you have utilized in the past will not cover the new COVID-19 considerations. There are many different opinions out there right now about how long COVID-19 will impact us, but one thing is certain; it IS impacting us now and it is NOT dissipating quickly. Develop policy around absenteeism, working from home, social distancing in the workplace, etc. Preparing for a potentially extended relationship with COVID-19 in policy and procedure will protect your employees, your clients, you, and your business.
Preparing a Covid-19 Procedure will help to protect your Employees, your Clients, You, and Your Business
Invest In Employee Education
The fact is, if you’re not investing in Employee Training, you’re not investing in the future of your business. I’m not talking “send them back to college”; I’m talking “education for the workplace”. What is it you need to get across to your team? Have you developed that new policy/procedure around COVID-19 in the workplace? Is there a need for professional development, sales enablement, or leadership training? Utilize this time to get your company messages delivered from the top down in easy to understand, easy to digest, creative, standardized, and customizable content. Have your team up and running in the way you envision for when they do return to the office.
Utilize This Time to get your company messages delivered from the top down in easy to understand, easy to digest, creative, standardized, and customizable content
What are other Companies Doing?
The way you used to conduct business may be completely down the drain, but that doesn’t mean you have to keep plunging in attempt get those methods to work. Get creative! Adapt! Look around you to see what other, similar companies are doing to survive.
- Website Revamp
- Online Merchant System
- Product Delivery
- Curbside Pick Up
- Customer Support Concepts
What creative ideas, specific to your company, could help you to succeed during this time?
Brainstorm with your team and utilize their ideas to stay ahead of the game!
Adapt! Look around you to see what other, similar CT Companies are doing to survive during the Covid-19 Crisis
Do You Have the Motivation to Succeed?
There are many ways to maximize company potential during the COVID-19 Crisis. Utilizing Learning Management tools can bring you to the next level in many areas and prepare your staff and clients for the new economy.
Find success. Rockfish Learning Management can help prepare your CT Company with the skills and knowledge to make the most of EVERY customer interaction!
Re-Evaluate your priorities to find success during the 2020!
What is Covid-19?
COVID-19 is caused by a coronavirus called SARS-CoV-2. It is spread mainly from person to person, particularly through respiratory droplets produced when an infected person coughs or sneezes. Symptoms of Covid-19 can range from mild (or no symptoms) to severe illness.
Healthcare Professionals are saying everyone is at risk of getting COVID-19. Older adults and people of any age who have serious underlying medical conditions may be at higher risk for more severe illness.
Symtoms of Covid-19
Watch Out for These Symptoms
People who contract COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. These Symptoms may appear 2-14 days after exposure to the virus. Most Likely People with these symptoms may have COVID-19:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting